What Responsible Gambling Is and Why It Matters
Ensuring your betting experience on xbji is always enjoyable, safe, and in control is our highest responsibility. Responsible gambling isn't just about setting limits — it's a mindset. It means knowing when to play, how much to play, and when to take a break.
Betting is a form of entertainment — much like watching a film or enjoying a sport. However, uncontrolled betting can lead to financial problems, family stress, and mental health issues. That is why xbji has been building a responsible gambling culture from day one.
Under xbji's responsible gambling policy, an environment has been created for every member where you are always safe. We believe an informed player is the best player.
All of xbji's responsible gambling tools are completely free and available at any time. Activate them from your account settings.
Recognize the Signs of Problem Betting
Xbji encourages you to check in with yourself regularly. If you notice any of the signs below, it may be time to use our responsible gambling tools:
Betting beyond your set budget and unable to stop
Chasing losses by placing larger and larger bets
Betting causing strain in your relationships at home or at work
Spending money meant for food, bills, or essential expenses on betting
Hiding your betting activity from family or friends
Feeling restless or anxious when you are unable to bet
Viewing betting as your primary source of income
Betting with borrowed money or by dipping into your savings
If you notice these signs, set up self-exclusion or betting limits on xbji right away and contact the support team. Your wellbeing is xbji's top priority.
xbji's Responsible Gambling Tools
Xbji gives you several effective tools to stay in control. Use these responsible gambling tools to keep your betting experience enjoyable at all times:
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once the limit is reached, betting will stop automatically.
Session Time Limit
Set how long you want to play in a single session. When the time is up, xbji will remind you to take a break.
Cooling-Off Period
Temporarily pause betting for a set period (1 day to 6 weeks). Your account will be locked for the duration.
Self-Exclusion
Lock your account for anywhere from 6 months to 5 years. This is the most powerful responsible gaming tool available.
Reality Check
At regular intervals, xbji will let you know how long you have been playing so you can stay aware.
These tools take effect immediately once set. Lowering a limit applies instantly, while increasing a limit is subject to a 24-hour cooling period.
How to Activate Self-Exclusion
Activating Self-Exclusion on xbji is straightforward. Follow the steps below to take this responsible gambling measure:
Log in to your account
Log in to xbji with your registered ID and password.
Go to Account Settings
Click the profile icon in the top-right corner and select "Account Settings".
Open the Responsible Gambling Section
Go to the Settings menu and click the "Responsible Gaming" tab.
Choose Self-Exclusion
Select the "Self-Exclusion" option from the list and choose how long you want it to last.
Confirm
Confirm your decision. Self-exclusion takes effect immediately and cannot be cancelled before the set period ends.
You can also activate self-exclusion through our support team. Simply reach out via live chat or email and xbji support will set it up on your behalf.
Protection of Minors
Xbji strictly ensures that no one under the age of 18 can access the platform. Age is verified at registration and confirmed through identity documents during the KYC process.
If you are a parent and your child or teenager uses a device that can access xbji, please take the following steps:
- Install parental control software on your device.
- Never share your xbji account password with anyone.
- Never hand over your device to anyone while you are still logged in.
- Always log out after each session.
- If you have any concerns, contact xbji support immediately.
If a minor is found to have a registered xbji account, the account will be closed immediately upon identification and any associated funds will be refunded.